Hi, I have a backup of a SafeGuard PrivateDisk, I have since reinstalled XP from scratch and now need to read the data off the PrivateDisk. I have copied the PrivateDisk file to my HDD, when I try acess it I get a message 'You don't own any of the necessary certificates for this disk'.
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I then access the Certificates button and then get message ' There is no administrator password for this disk and you do not own a certificate for authenticating to the disk as administrtor'. I even tried the SafeGuard PrivateDisk Portable product, anyone got any ideas on how I can recover my data.
Thanks this is on a T60p.
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Hello: Just wondering will I still be able to access the contents of my SecureDrive.vol after restoring my T60 to the original factory condition? Right now I cannot access the contents of SecureDrive.vol The only way I can log onto laptop is via safe mode and the secure drive is no longer mounting automatically for some reason.
I wish I can manually mount the secure drive but SafeGuard PrivateDisk keeps asking for admin password, which I don't have because it was randomly generated by the system. Many thanks in advance, Billy.
Dekart Private Disk
Thanks Andreas for your response. However, please understand the position I am in; I am looking for a way to recover my files (which I find them important enough to keep in securedrive.vol) but now no longer have access to them because my thinkpad suddenly decides to stop working. I do not care how the securedrive.vol admin pwds are generated. I have all my windows passwords, passphrase pwd, bios pwd, finger prints scanned yet I still cannot retrieve my files from securedrive.vol in my circumstance. The one thing I want to know is why isn't securedrive.vol mounted under windows safe mode???. I called Lenovo tech support and they told me that they only handle hardware, not software issue like this. I called Utimaco but they don't care. Currently, I am just researching what options are available for me to recover my files in securedrive.vol.
If you are aware of any options, I would really appreciate it if you would messsage me offline. Thanks Billy. Did you NOT understand the question this user asked? He did not ask about his operating system or the regular files he uses everyday this is about the SECURE MOUNTED VOLUME ONLY., when we try to mount the volume (as I read his earlier post, he and I are having the same problem) the securedrive.vol asks for a password, this password was NOT generated by the user, it was generated by CSS (client secure storage) application so the password is NOT KNOWN how do users who no longer have access to the very important files stored in the SECUREDRIV.VOL file mount the file to access it, without the password? Is there a way to un-encrypt this file or to mount it?
Or to reset the password? PCMaximum, I think he mis-understood that the OP had already used system restore and had wiped the internal drive (my interpretation of what was posted) and he was trying to advise against doing that, and advancing the belieft that the password was not generated by the system, but rather an admin user. Seeing your similar situation 2 years later, I've asked our engineering team to look into this. UPDATE: Engineering will need to know what version of CSS you are using and what version safeguard private disk.
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Can you let us know? I am having the exact same problem. My secure drive used to mount automatically when the notebook started. Right now i am asked for the disk administrator password which i do not have since it was generated by CSS i know each and every other password: BIOS, Windows, CSS password etc; i also have enrolled my fingerprints but i cannot find a way to reset my disk password. Is there any way that i can access my files again? I am using a thinkpad Z60m CSS 6 SafeGuard PrivateDisk Personal Edition Version 1.10.1.26. Bluehunt: This issue is 3 years old for me but here is what I recall: my laptop T60 crashed; cannot log onto windows normally; only safe mode.
Unfortunately in safe mode, secure drive is not mounted; therefore i am locked out of my files in the secure drive. DISCLAIMER - proceed at your own risk However, I was able to access the files in secure drive by:. save copy of secure drive file offine. perform a factory restore on T60 using EXACTLY the same parameters as before for everything (username, passwords, computer name, etc.). recreate the secure drive using CSS and then replacing the new secure drive file with the old one (ie.
Manually unmount it, replace secure drive file, restart laptop so CSS will automatically mount it again) I guess, as it turns out, the version of CCS on my T60 uses one or several of my input parameters during laptop setup to generate the password for the secure drive file. I don't remember what CSS version my laptop had though. Again, DISCLAIMER. Because your laptop has a different CSS version than my old T60, I have no idea if this will work for you. Anyways, hope you are able to get a hold of your files.
PCMag reviews products, but we may earn affiliate commissions from buying links on this page. Utimaco Software's SafeGuard Private Disk protects private files and folders by creating an encrypted virtual disk. Files within this virtual disk are completely invisible until the disk is unlocked.
Safeguard Private Disk
It will also encrypt external media such as thumb drives, ZIP drives, and writeable CD/DVDs in their entirety. To unlock the encrypted resources it will accept a variety of authentication types including passwords, smartcards, and X.509 certificates. An enterprise edition adds central administration and Group Policy integration, at a slightly higher cost.
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